FAQ
Refund
The refunded amount will be directly credited to your bank account after we receive your jewelry. Once the product is received and approved, a refund will be initiated within 3-5 working days.
Returns and Exchanges
We arrange for the return shipment to be collected and you do not need to make any payment for the courier.
For International Orders, please check the International Order section under Return policy.
Yes, it is possible to return the unused product and order for a replacement. Please refer to the Return Policy for details.
Please note that returns/replacements are not applicable for International Orders.
Orders once placed can only be canceled before shipment. Refer cancellation policy
Delivery
For orders within India, our delivery date depends on the product selected as well as the shipping address provided by you. It may take 2 to 15 days.
We will ship your product via our delivery partner. Before attempting delivery Our courier partner will contact you for availability And you need to show your ID Card when the courier parcel comes to delivery.
Yes. We take care of international orders as well via FedEx. All the payments are taken care of by Paypal.
Payment
We have a very robust payment method set by PhonePe for all Indian Customers to pay with ease and as for International Orders, Paypal is always available.
There are no hidden costs or additional shipping charges. The total price is mentioned on the product page below the Product details.
We accept VISA and Master Card (Indian cards only). You will need to key in your 16-digit Credit/Debit Card number and the 3-digit CVV Code (Card Verification Value – found on the back of the card) and complete the payment flow.
All Credit/Debit card details remain confidential and private. Qissa Jewels and our trusted payment gateways use SSL encryption technology to protect your card information.
Amazing Value Every Day
Items prices that fit your budget
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We work with a focus on 100% customer satisfaction.
All Payment Methods
Don't bother with payment details.
